Privacy Policy

How we protect your information and respect your privacy

update Last updated: January 2024

At The GroundsKeepers, we take your privacy seriously. This policy outlines how we collect, use, and protect your information when you use our services or visit our website.

Information We Collect

We collect information that you provide directly to us through our website, app, and other services:

  • Personal Information: Name, email address, phone number, billing address, and payment details
  • Property Information: Service location, property size, and specific service requirements
  • Service History: Records of services requested, completed services, and property photos (with your consent)
  • Communication: Messages you exchange with our team, service feedback, and preferences

How We Use Your Information

Your information helps us provide and improve our property maintenance services:

  • Creating and managing your account
  • Processing payments and service requests
  • Sending service confirmations, updates, and scheduling information
  • Improving our website, app, and service offerings
  • Communicating with you about special offers or new services (with your consent)
  • Analyzing usage patterns to enhance our platform
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Data Encryption

We use advanced encryption to protect all sensitive information transmitted through our platform.

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Secure Payments

Payment processing is handled by trusted third-party providers with industry-standard security.

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Access Controls

Only authorized personnel have access to your information, with strict protocols in place.

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Regular Audits

We conduct regular security assessments to ensure your data remains protected.

Information Sharing

We respect your privacy and do not sell or rent your personal information. We may share information with:

  • Service Providers: Payment processors, cloud services, and other tools that help us deliver services
  • Professional Partners: When necessary for fulfilling services (with appropriate safeguards)
  • Legal Compliance: When required by law, legal process, or to protect our rights

Your Rights

You maintain control over your information and can:

  • Access and review your personal information
  • Update or correct inaccurate data
  • Request deletion of your information (subject to legal requirements)
  • Opt-out of marketing communications
  • Download your data in a portable format

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. These tools help us understand how you interact with our site, remember your preferences, and optimize performance.

You can manage cookie preferences through your browser settings. Disabling cookies may impact some functionality of our website.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or for legal compliance. We'll notify you of significant changes by posting an updated policy on this page with a new "Last Updated" date.

Contact Us

If you have questions about our Privacy Policy or how we handle your information, please contact us:

Email: hello@groundskeepers.land
Phone: (888) 958-KEEP(5337)
Address: Prince Albert, SK

Have questions about your data?

Our team is here to help address any concerns about your privacy and data security.

Contact Us Terms of Service